Shipments and deliveries: Mexico and Latin America.
Shipping Time: 5 business days within the Mexican Republic, and 15 business days for Latin America. The shipment of requested products is made after confirming your payment and depending on the number of devices (volume of purchase), and of our stock. Contact us to provide information on product availability and delivery time. To quote the best option in shipments please register your address when you place your order. The cost of shipping is covered by the customer.
Shipping to Mexico: To receive the products in a safe and efficient way, we can help you select the best shipping method. We quote with different parcels and fleeting and freight transport companies, to choose the one that better suits you, or you can suggest to us any transport company of your choice.
Shipping to all Latin America: We work with the most important and prestigious maritime companies to ensure that your products arrive in good condition, also you can suggest the transport company of your choice.
Store Delivery: Remember that you can pick up your order at our store without shipping costs.
For Wholesalers: 10% discount applies on purchases bigger than 50 units, On purchases greater than 150 units applies a 20% discount. For major orders, contact us, and we'll let you know of our attractive buying incentives.
> Call us at + 52.312.159.0832 or send an email to info.velatoph@gmail.com, or send a message in our online chat at www.velatoph.com
Buy Online: Payment methods.
Pay Pal credit cards: Banamex and ScotiaBank.
Via payment Market: The buyer choose means of payment: cash or monthly payments with a credit card. As soon as the payment is credited, the product is delivered. Once both parties qualify, and the buyer confirms the product arrival, payment is given to the seller.
Deposit or bank transfer: After submitting your order and indicating the method of payment, we will send you the information. Then we will confirm the status of the payment in our bank account. If you have any questions or concerns, please contact us.
Payment Facilities: Two payments. 50% in advance when ordering to guarantee the manufacture, and the other 50% one day before shipment of products. Also, you can pay the total on a single issue at the time of order if you prefer.
SUPPORT.
Installation: By qualified technical personnel.
Training and advice: on the proper use of our seismic protection systems and post-quake evaluation.
Maintenance: Velatoph devices do not require maintenance.
Calculation and Design: Seismic insulators according to the specific needs of your project. You will be advised of the whole process.